We'd Love to Hear From You
Questions about Maia? Our team replies within 24 hours
Contact Information
Response Time
Within 24 hours
Live Chat Hours
Mon-Fri, 9am-5pm EST
Returns Address
House of Adaline Returns, 123 Main Street, New York, NY 10001
Business Hours
Monday - Friday, 9am - 5pm EST
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Frequently Asked Questions
We ship all orders within 1-2 business days. Domestic orders typically arrive within 3-5 business days, while international orders may take 7-14 business days.
We offer a 30-day return policy on all unworn, unwashed items with tags attached. Returns are free for domestic orders.
Once your order ships, you'll receive a tracking number via email. You can also track your order by logging into your account.
Yes! All our products are made with safe materials and meet or exceed safety standards. Our Maia collection is specifically designed for women.
Yes, we ship to over 50 countries worldwide. International shipping rates are calculated at checkout.
Please contact us immediately at hello@houseofadaline.com if you need to make changes. We'll do our best to accommodate your request before the order ships.